Part Time Community Administrator (Community 4)

Are you an experienced Administrator looking for the chance to make a significant contribution to the quality of life for vision impaired veterans?

Contract Type
Closing Date
Closing date is midday on 3 June 2019

Blind Veterans UK helps vision-impaired ex-Service men and women of every generation rebuild their lives after sight loss. Since 1915, we’ve provided rehabilitation, training, practical advice and emotional support to tens of thousands of blind veterans.

Are you an experienced Administrator looking for the chance to make a significant contribution to the quality of life for vision impaired veterans?

Following our own research and in line with the ethos of the Care Act we will be delivering our services closer to the point of need and this means a significant increase in our workforce. Our new Community Administrators will be working as part of a community team, providing high quality administrative, organisational and engagement support to a number of Community Services in order to allow them to focus on delivering a service to vision impaired veterans.

In the Community Administrator job you will:
• Provide administrative support to the Community Services Team Leaders. This will include, but is not limited to, financial record keeping; cash handling; banking; communications, minute taking, dealing with general correspondence, producing reports and statistics, and formulating newsletters.
• Assist in the formulation and implementation of administrative, financial, computer and paper based systems for audit, performance management and monitoring purposes.
• Manage petty cash float and collate all information relating to petty cash, donations and payments in accordance with the Charity’s procedures and keep accurate records both electronically and manually. Bank cash and cheques, as required.
• Co-ordinate diaries and attend and arrange a variety of meetings, taking and circulating minutes of the meetings to ensure there is an accurate record of the items discussed.
• Liaise with Blind Veterans UK members to facilitate home visits, attending events, activities and other services provided by the organisation and external agencies.
• Assist and deal with in-coming calls, enquiries and contact from Blind Veterans and the general public, including managing the communications with the wider team in relation to these contacts.
• Assist with arrangements for member engagement events and other community based activities, including those for groups e.g. Lunch clubs and reunions, and events for members of the public.
• Assist with the day-to-day management of any community offices, including liaising with the Estates Services who manage the facilities. This will include ensuring relevant Facilities Management requirements are reported on and monitored.
• Record information directly onto the Blind Veterans UK in house database and on other electronic records systems ensuring compliance with Data Protection legislation and information sharing governance.

The ideal Community Administrator for this job will:
• Have experience working with service users/members in a charitable/3rd sector environment
• Have relevant administration and cash handling/petty cash experience
• Have experience with minute taking
• Have experience with financial record keeping
• Have experience providing administrative support to a team and working independently under pressure
• Be highly proficient in Excel (graphs), Word, Power Point, Outlook and the internet
• Have excellent verbal communication, organisational and interpersonal skills
• Be confident, friendly, patient, and tactful
• Be able to deal with ambiguity and have a flexible and ‘can do’ attitude to work
• Ideally have previous experience of working with vision impaired, elderly or disabled people

This is primarily office based role, however travel to locations within the community will be necessary from time to time. Benefits include free life assurance, sickness benefit scheme, childcare voucher scheme and Employee Assistance Programme and a generous pension scheme.

This post is subject to enhanced disclosure from the Disclosure and Barring Service (formerly CRB).

Closing date: Monday 3 June 2019 at midday

Telephone interviews: Wednesday 5 & Thursday 6 June 2019

Recruitment and Selection Day: Tuesday 18 June in Llandudno

If you think you have what it takes to be part of a developing and growing charity that values its beneficiaries, staff and volunteers, please look at the full Job Description and complete an Application Form and Personal Details Form, which can be downloaded below, and send them to Please note only completed application forms will be accepted for consideration, not CVs.
If any part of the application process is inaccessible to you, please advise us via



Application Form

Personal Details Form - DBS

Community Administrator (Community 4) Job Description