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Clinical Lead Deputy Care Manager

We’re looking for an inspiring leader who can successfully engage and motivate our Health Care Team in delivering first class healthcare and support service that ensures a thriving wellbeing environment for our members, staff, volunteers, and visitors.

As the Clinical Lead you will hold responsibility for the smooth and safe running of healthcare within the Centre and support the delivery of high-quality health and wellbeing services. You will be required to deputise for the Registered Care Manager as required.

To be successful in this role, you will have excellent leadership skills and experience and the ability to create a positive and solution focused working culture which engages, inspires, and motivates others. You will also have excellent clinical skills and champion collaborative approaches and innovative working across the teams within both our UK centres.

37.5 hours per week, Monday to Friday with some with some rostered weekend and night shifts


  • Salary: £47,674 per annum
  • Job Type: Management
  • Contract Type: Permanent
  • Location: Brighton/Rustington*

We are looking for a positive influencer, who is able to demonstrate confidence, motivation, and commitment. We expect high levels of integrity and behaviours consistent with our values and culture statement.

You will be a NMC Registered General Nurse and hold or demonstrate a commitment and ability to work towards NVQ level 5 Health and Social Care – and understand the standards & regulations set out by the regulatory authorities and bodies that govern the provision of nursing and healthcare services (CQC, CIW, NMC).

Benefits include free life assurance, generous pension scheme (after three months), a health cashback scheme (after one year’s service), an Employee Assistance Programme and an excellent and rewarding working environment.

This position is subject to Enhanced Disclosure and Barring Service checks.

*Please note that this role is currently based in our Brighton Centre but will be based in our exciting new centre in Rustington (currently planned to be opened later this year). Applicants will need to be able to commute to Rustington once the move has taken place.

About the role

The purpose of the role

This role requires excellent leadership, which engages, inspires and motivates a health care team, delivering first class care and support to our Blind Veterans.

To promote a culture of continuous improvement and collaboration across the department and across the centre. Ensure a thriving centre environment, that promotes positivity, fun and inclusivity for staff, volunteers, visitors, and residents, which is reflected in their feedback.

The Clinical Lead role holds responsibility for the running of health care within the Centre, supporting the delivery of a programme of high-quality evidence-based wellbeing activity breaks and holidays to our members and other customers.

The role requires excellent skills in leadership, which creates a highly positive and solution focused working culture, which engages, inspires and motivates others within a highly positive working culture.

Main accountabilities

  • Be responsible for and take charge of the smooth running of the care department and attend Centre meetings.
  • Work alongside the Registered Care Manager and Centre Leadership Team to ensure compliance in relation to the standards & regulations as set out by the regulatory authorities and bodies that govern the provision of nursing and health care services (Care Quality Commission, Care Inspectorate Wales, Nursing and Midwifery Council).
  • Maintain all aspects of the planning, running and ongoing monitoring of the centres registered care floors.
  • Have oversight of rota management, ensuring sickness and annual leave cover is arranged in a timely manner and that the skill mix ensures the continuation of high standards of support to our members and other beneficiaries is always maintained. This will mean covering shifts where necessary to ensure adequate support is available to members at all times.
  • Work alongside the Practice Development Nurse to audit and review all relevant documentation to ensure high standards of record keeping are maintained at all times.
  • Ensure the nursing and care staff operate within the charity’s values and ethos. Through leading by example, you will be a visible presence on the care floor working alongside the care and nursing staff to meet the needs of our beneficiaries.
  • Ensure staff are trained, supervised, supported, and empowered to deliver a high-quality service to our members and other beneficiaries. This will involve direct line management, supervision, coaching and guidance, demonstrating excellent leadership skills at all times.
  • To ensure high-quality nursing and care services are delivered to members and other beneficiaries in line with the charity’s policies and procedures.
  • You will ensure members and other beneficiaries are at the heart of the services received, and the needs of our members are identified and met through appropriate assessment, planning, reviewing and delivery of care and support.
  • Oversee and ensure compliance in relation to confidentiality, safeguarding and risk management procedures to ensure that members’ safety and wellbeing are safeguarded in a timely and responsive manner.
  • As Infection Control Lead, be responsible for the implementation of infection control in line with the charity’s policies/PHE Guidelines and assist the Registered Manager in ensuring that high standards of hygiene are always enforced.
  • Effectively communicate with internal and external colleagues to ensure the members receive a high-quality service from the charity and that members needs are appropriately identified and met.
  • Work collaboratively with the Wellbeing Support Lead and the MDT Lead to ensure that all inhouse and wellbeing programmes are well resourced and supported.
  • Manage a small devolved budget

Other dimensions of role

  • This post will be required to make timely decisions independently, demonstrating accountability when operating in a solution focused environment.
  • In the absence of the Health and Wellbeing (Registered) Manager, you will deputise on their behalf.
  • Promote a culture in which safeguarding is openly discussed and can be readily reported.
  • This role will also have a strong link with the health and well-being team at our other Centre which will allow for great clinical support as well as collaborative and innovative work
  • The post is largely self-directed with high levels of operational decision making, supervising and autonomy.
  • The role requires the post holder to communicate in a variety of styles and formats, both written and verbal, on a regular basis, in order to influence, inform and advise staff and members and other beneficiaries regarding wellbeing and services at the Centre.
  • Ensure that all member feedback from the Care Department is collected and collated working with the Hospitality Lead to ensure continued service development and compliance with inspections related to regulatory compliance.
  • Attend relevant internal and external training courses, as agreed with your line manager.
  • Engage actively with our volunteers as appropriate and within the scope of the post.
  • Undertake any reasonable tasks from time to time at the line manager’s request, as may be deemed appropriate within the scope of the post

Qualifications, experience and skills


  • NMC Registered General Nurse
  • Hold NVQ level 5 Health and Social Care.
  • Understanding of the standards & regulations as set out by the regulatory authorities and bodies that govern the provision of nursing and health care services (CQC, CIW, NMC).
  • Knowledge of Health and Safety in relation to delivering Care.
  • To act in accordance with the Nursing & Midwifery Council Scope of Professional Practice and ensure registration is always maintained ensuring continued professional development.
  • Experience of managing care team
  • Responsible for managing a devolved budget and ensuring effective use of people and resources. 


  • Leadership & Management experience within a healthcare setting.
  • Previous experience of autonomy and decision making 
  • Ability to effectively communicate with internal and external stakeholders 
  • Ability to lead by example, providing inspiration leadership and support to a large team 
  • Ability to lead and inspire staff through effective line management 
  • Ability to challenge poor practice/performance 
  • Work in solution focused way/ high paced environment 
  • Oversee care and support to complex cases with beneficiaries with multiple and variable support needs 
  • Experience of completing and implementing risk assessments 
  • Experience of working in non-traditional care setting eg rehabilitation service.
  • Experience of Visual Impairment
  • Understanding of the Military Community

Job description

Download a copy of the job description for our Clinical Lead (Deputy Care Manager) role.

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Interview date: to be confirmed

To apply, please submit your current CV along with a supporting statement, setting out how you meet the skills, knowledge and experience for this role.

Please include “Clinical Lead” in your email title.

Please note we are only able to consider applicants who submit a CV with a supporting statement.

If you have any particular requirements relating to our recruitment process, please email us.

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