Supporter Promise

Blind Veterans UK only exists because of our loyal and amazing supporters, you are at the heart of everything we do.

Blind veteran Peter Matthews

Thanks to your generosity last year 880 blind and vision-impaired veterans turned to us for help for the first time, that’s more than ever before.

Read more about how we are committed to you!

Our promise to you
Blind Veterans UK value every single supporter without you we simply can’t carry on our vital work that helps ex-Service men and women discover a life beyond sight loss. We are committed to treating you with honesty, respect and accountability. So here is our supporter promise to you:

We're committed
1) We like to work alongside our supporters to keep you updated on the ways your money is being spent and what impact it is having
2) We will never sell or share your data
3) We do not call any supporters whose age we know to be over 80 years old unless in answer to a question or request

We're honest
1) We tell the truth and make sure your gift is put to work as quickly as possible
2) We welcome all reasonable questions regarding fundraising activities and costs
3) We comply with the Fundraising Regulator code and all fundraising best practices

We're collaborative
1) We commit ourselves to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds for the charity comply with our Supporter Promise
2) We'll train, monitor and regulate our external suppliers to meet our standards
3) We make sure it's easy for you to contact us to tell us if you wish to stop any of our communications

We're respectful
1) We respect the rights, dignity and privacy of our supporters and beneficiaries
2) We will not put any pressure on any supporter to make a gift and if anyone does not want to give or wish to cease giving, we will respect their decision
3) If any supporter tells us that they don't want us to contact them in a particular way we will not do so
4) We fully comply with all relevant laws including the Data Protection Action 1998

If there is anything you'd like to ask - or to say - about our Supporter Promise, please call us on: 0300 111 2233

The quickest way to tell us your communication preferences is to complete our contact preferences form

Your privacy is important to us, if you would like to know more then view our privacy policy.

The Brighton Centre Our vision, mission and values

The vision, mission and values of Blind Veterans UK

Blind veterans and their nurses cycling around Church Stretton during WWII History

A timeline with highlights of the history of Blind Veterans UK

HRH The Countess of Wessex GCVO - Patron Patron and governing body

We are proud that our Patron is HRH The Countess of Wessex