Superdraw FAQ’s

What is the cost of each raffle ticket?
Each raffle ticket costs £1.00.

Can I buy raffle tickets over the telephone?
Yes, you can purchase tickets over the telephone by calling 0300 111 22 33.

Can I use a credit card for raffle or Weekly Lottery ticket purchases?
We are no longer accepting credit cards to be used for raffle or weekly lottery ticket purchases. This is due to a new regulation introduced by the Gambling Commission. Please use a regular debit card, or feel free to contact our supporter care team on 0300 111 22 33, or send them an email if you have any further questions. 

Are there any incentives for replying quickly?
Yes, supporters that respond within 14 days of the Superdraw opening will automatically be entered into our Speed Draw.

What are the Speed Draw prizes?
The Speed Draw prize is £500.

What are the main draw prizes?
1st prize – £15,000 cash
2nd prize – £500 cash
3rd prize – £100 cash
4th prizes – 2 x £50 cash
Runner up prizes – 30 x £10 M&S vouchers

Why do you have such large cash prizes?
We feel these are competitive prizes, which enable us to draw in interest and increase our number of supporters. We run draws like these to spread awareness of the charity and they provide a fun and alternative way for supporters to get involved with our work.

Please be assured that we take care and attention to ensure funds are allocated appropriately. We also regularly review our prize structure to ensure it is affordable. This means that the vital fund raised are spent on providing rehabilitation and training as well as practical and emotional support to more than 6,000 beneficiaries that the charity currently supports.

How much money is spent on blind veterans?
83p of every pound received by Blind Veterans UK goes directly to our work supporting blind and vision-impaired veterans discover a life beyond sight loss.
In addition, for every £1 we spend, we raise £3.95. The money is spent on providing rehabilitation and training as well as practical and emotional support to more than 6,000 beneficiaries that the charity currently supports.

When are the winners notified?
Winners will be notified by post within 28 days of the draw closing dates.
A list of winners will also be available on our website within a week of the draw taking place.
You can find the latest list here.

How do you pay me my winnings?
Payment of prizes will be made by cheque and/or vouchers within 28 days of draw date.

Who cannot take part in the Draw?
All Blind Veterans UK staff, volunteers and members are permitted to play the raffle/lottery, except for those working within the engagement directory, finance and SLT. Our CEO and the named persons on our gaming licence are also prevented from playing. 

Immediate family and those living with these individuals will also not be able to participate in the raffles or lottery. External agents involved in the production or promoting lotteries/raffles or selling lottery/raffle tickets face to face or via telephone will not be permitted to enter into the draw of any raffle/lottery they have been involved in.

For any other questions please contact us on 0300 111 2233 or email Alternatively you can write to us at Supporter Services, Blind Veterans UK, 12-14 Harcourt Street, London, W1H 4HD.

Blind Veterans UK is licensed and regulated in Great Britain by the Gambling Commission under account number 8297