Gaming FAQs
Find everything you need to know about our raffle and lottery below.
Whether you've got questions about how to play, how you'll receive your winnings or how the money raised helps our beneficiaries, you'll find all the answers you need here.
General gaming queries
Can I enter over the phone?
Yes, you can enter over the phone by calling 0330 002 0285.
Can I use a credit card to purchase entries?
No, we only accept debit cards due to a regulation introduced by the Gambling Commission.
Why do you have such large cash prizes?
We feel these are competitive prizes, which enable us to draw and increase support. Activities like this spread awareness of the charity while providing a fun way for supporters to get involved with our work.
Please be assured that we take care in ensuring that funds are allocated appropriately and regularly review our prize structure. This means that the funds raised are spent on providing rehabilitation and training as well as practical and emotional support to more than 6,000 beneficiaries and their families.
How much money is spent on blind veterans?
For every £1 donated to us in 2020/21, we spend 81p on charitable activities, with 19p going to raise the next £1.
How will I receive my winnings?
Payment is made by cheque and/or vouchers within 28 days of the draw date.
Who can't enter?
All Blind Veterans UK staff, volunteers and blind veterans are permitted to play the raffle or lottery, except for those working within the engagement directory, finance and senior leadership team. Our CEO and those named on our gaming licence are also prevented from playing.
Immediate family and those living with these individuals will also not be able to participate in the raffle or lottery. External agents involved in the production or promotion will not be permitted to play any raffle or lottery they have been involved in.
All you need to know about our raffle
What is the cost of each raffle entry?
The cost of each raffle entry is £1 per week.
What are the main draw prizes?
1st prize: £15,000 cash
2nd prize: £1,000 cash
3rd prize: £100 cash
4th and 5th prize: £50 cash
30 runners-up will each get a £10 M&S voucher
Are there incentives for entering quickly?
Yes, players that enter within 14 days of the raffle opening will automatically be entered in the speed draw.
What is the speed draw prize?
£500 cash.
When are the winners notified?
Winners are notified by post within 28 days of the draw date. An online winners list is also available and updated each week.
Find out everything about our lottery
What is the cost of each lottery entry?
The cost of each lottery entry is £1 per week. Players can purchase a maximum of five entries per week and payment must be made in advance.
What prizes are available each week?
1st prize: £1,000 cash
2nd prize: £100 cash
3rd and 4th prize: £50 cash each
30 runners-up will each get a £10 M&S voucher
How does the raffle work?
Four times a year we hold a raffle with a £15,000 jackpot. All players who enter the lottery will automatically be entered in the raffle.
When are the winners notified?
Winners are notified by post within seven working days of the draw date. An online winners list is also available and updated each week.
Is your question not on the list?
For more information, call our support team on 0300 111 22 33 or email using the link below.
More ways to support our work
Donate now
There are many thousands of blind veterans who still need our support. Your donation can help us reach them.
Fundraise for us
Whether you want to run a marathon or host a pub quiz, your fundraising efforts are vital to the work we do.
Become a volunteer
Volunteers are crucial to the work we do. Find out how you could make a huge difference to blind veterans' lives.
