Goodbye and thank you

Last month saw our Llandudno Centre sadly close its doors for the final time. An event was arranged that allowed the staff to say their goodbyes to the building, the town, and each other.
A piper and drummer started proceedings before speeches and sermons. Finally, the Blind Veterans UK flag was lowered for the last time.
The former Centre Manager Kathy Boardman gave a short address to the membership of Blind Veterans UK. She said:
“The fact that this is such a sad ending is unquestionable proof that as a team we have lived, loved and shared amazing experiences with each other and, more importantly, with our Members.
But let’s not cry any longer because it’s over, let’s smile and laugh because it happened at all.
It is my privilege to give a message to our membership on behalf of this magnificent team.
The nature of change has meant that we have not been able to see you to say our goodbyes which has been really tough. But there are too many of you, you live too far and wide for us to bring you here on this important occasion.
If we could sit with you now, we would thank you for your company, for your friendship, for your honesty and for your humour. We have felt privileged to have heard your life experiences, your stories, your challenges and your insecurities and then watched you despite all of those begin your life-after-sight-loss journey. We have seen you gain inspiration and support from other Members and overcome your struggles through you own sheer determination.
This Centre has been a place where magic happened. Some of the magic came from the team here. Their skills, competencies, experience, and knowledge has delivered services and activities that are second to none. But who the team are, and how they have worked with you has created a chemistry that has made this service impeccable, unrepeatable. I would like to thank the team here, all of them, for their commitment, loyalty, resilience and care of the membership and for each other. You are, and always have been, exemplary.
But the Centre has also been magical place because of our Members. I will never be in situations like this ever again, with blind veterans throwing axes, playing golf, air rifle shooting, horse riding, on a ludicrously long zip wire, paddle boarding, driving at speed, firing arrows, hiking. The list is endless and many times these activities have been undertaken in fancy dress!
We regret nothing, we hold these memories dear and celebrate all of your successes. We want you all to continue your sight loss journey and remember your times in Llandudno with a smile on your face. You have changed us all irrevocably, we are better people from being in your company, and we are OK. We looked after each other through this change and we leave this magical place, wishing you well.
Thank you!”
Our President, Colin Williamson, was also in attendance. He provided a response to the staff and volunteers on behalf of the membership. He said:
“It is both an honour and a privilege to have been invited to join you all here at the Llandudno Centre on this beautiful spring day as we celebrate the life of this outstanding centre and the tremendous achievements of its amazing staff and volunteers.
In 2016, during an international exchange to the centre, a war blinded member of St. Dunstan’s South Africa, Don Wessells, said the following. “Attitude is such a small thing but can make such a huge difference to people’s lives and I have never experienced, in my life as a blind person, the kind of warmth, friendliness and first-class hospitality shown to me and my fellow blind veterans by the staff at the Llandudno Centre. It is such a unique facility and everyone who works here should feel extremely proud”. We, the members of Blind Veterans UK, echo those sentiments.
I first visited this centre back in 2010, not long after we had purchased the property. Back then, the site was just a hastily abandoned, rather forlorn looking, sorry state of affairs. Little did I know then what this iconic building would eventually turn out to be and what lasting memories we would all have of it.
It has left a mark on our hearts and on our consciousness and we will always carry part of it with us and leave part of us behind. On behalf of the entire membership of Blind Veterans UK, I’d like to offer sincere and heartfelt thanks to everyone connected to this wonderful oasis. It’s amazing and dedicated staff, our fantastic volunteers, the colourful cohort of Members who have been fortunate enough to have visited, the fist-class catering team and the community of Llandudno. Each and every one of you have played a part in its success, and you should all be rightly proud of your achievements.
We often hear the phrase ‘the family of Blind Veterans UK’ and sometimes it can feel like a bit of an overworked cliché; but the staff and volunteers at this centre, since day one, have always felt like family to our Members. “Passionate, kind, thoughtful, fun and professional” are just some of the many descriptors that members have used when describing the staff here at the centre, and you have all left a long-lasting, life-changing and meaningful impact on their lives.
There are three types of people in this world. Dreamers, who dream what life could be but spend more time thinking than doing; Doers, who constantly put in the hard yards and work tirelessly but are far too busy to realise that there is something else out there. Creators are the people who have a vision, and who are determined to see it through to the end. That’s you, the staff and volunteers at this centre, you are the creators, and you have made such wonderful things happen.
Whatever magic dust that was sprinkled so abundantly around this centre when it first opened its doors found its way into your hearts and into your souls, and you have made this place so special, and in turn helped to make us, the Members, who and what we are and I’d like to thank you all from the bottom of my heart.
Team Llandudno. You always delivered; and you always placed the needs of Members first and foremost. This is a bittersweet day as we lower the standard for the final time but one thing I will never forget are the memories of this wonderful centre. Its amazing staff and volunteers will stay with me, and my fellow Members, forever.”
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