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Supporter promise

Blind Veterans UK only exists because of our loyal and amazing supporters, you are at the heart of everything we do.

Thanks to your generosity last year 917 blind and vision-impaired veterans turned to us for help for the first time.

Your feedback is valuable to us so if you have a spare moment, please complete our short survey to tell us about why you have kindly chosen to support Blind Veterans UK.

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Our promise to you

Blind Veterans UK value every single supporter without you we simply can’t carry on our vital work that helps ex-Service men and women discover a life beyond sight loss. We are committed to treating you with honesty, respect and accountability. So here is our supporter promise to you:

We’re committed

  1. We work alongside our supporters to keep them updated on the ways your money is being spent and the impact it is having
  2. We will never sell your data

We’re honest

  1. We tell the truth and make sure your gift is put to work as quickly as possible
  2. We welcome all reasonable questions regarding fundraising activities and costs
  3. We comply with the Fundraising Regulator code and all fundraising best practices

We’re collaborative

  1. We commit ourselves to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds for the charity comply with our Supporter Promise
  2. We train, monitor and regulate our external suppliers to meet our standards
  3. We make sure it’s easy for you to contact us to tell us if you wish to update your contact preferences

We’re respectful

  1. We respect the rights, dignity and privacy of our supporters and beneficiaries
  2. We will not put pressure on any supporter to make a gift and if anyone does not want to give or wishes to cease giving, we will respect their decision
  3. If any supporter tells us that they don’t want us to contact them in a particular way we will not do so
  4. We fully comply with all relevant laws including the Data Protection Act 2018

If there is anything you'd like to ask - or to say - about our Supporter Promise, please call us on 0300 111 2233 or email us

The quickest way to tell us your communication preferences is to complete our contact preferences form.

Your privacy is important to us, if you would like to know more then view our privacy policy.

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